NON RECEIPT OF PRODUCT ORDER ONLINE THRU IMINT

Location/place: MUMBAI

Name of company/service: IMINT

DEAR SIR/MADAM,

I HAVE ORDER BENETON WATCH THRU DEAL2MINT (IMINT) ON 27TH JAN 2010 AND STILL TODAY I HAVEN’T RECEIVED MY PRODUCT. AFTER MANY CALLS AND MAIL ALWAYS I AM GETTING REPLY THAT YOUR COMPLAINT IS TAKEN AND WILL BE RESOLVED IN ‘X’ DAYS. NOW ITS ALMOST 1.5 MONTHS AND I YET TO RECEIVE MY PRODUCT

PLEASE ADVISE ME HOW TO PROCEED.