Location/place: VADODARA
Name of company/service: DATWAIND
1.I have booked tablet called through the official site of ‘Aakash’ tablet www.ubislate.com in the month of November. My booking ID is PM0C9A9. Then i followed up on 30th dec about the delivery status, in reply to it, supportin@datawind said that the delivery would be made in Jan end.
2. I got a mail from Supportin(DP)” <[email protected] on 02/02/2012 asking for Rs 2999/- for prioritise delivery of Aakash-Ubislate 7+.
3. I couriered cheque no. 000017, Bank of India, dated 4th february,amount Rs.2999/- on 4th Feb 2012( Maruti couriers consignment no. 1063102023009). The same cheque reached there on 8th feb and has been realised on 14/2/2012 and payment made to DATAWIND as per my bank records.
4.Then there was a long silence from Datawind innovation Pvt Ltd. And the i followed up again and again and finally they mail me on 11/3/2012 regarding the receiving of cheque of Rs.2999/-
5. Then again there is no communication from Datawind team against my continuous follow-up . In april they promised me and committed to deliver my tablet within Six weeks i.e. within 15/5/2012. Then again they mailed me and said that it will be delivered between 15th may to 31st may.
6. But this time also they failed to keep their promise. I was in continous touch with
7. But they did not deliver my tablet ‘Ubislate 7+’ till promised dates.
8. I had asked for REFUND process at their customer care no. and then sent the relevant details concerning my bank and account no. etc via Email. But then again they asked for more details, i sent them further too, but still they did not paid the refund. I called up customer care again and again and the executive promised that refund will be made in next 24hrs max but still no progress.
9. Now I want my money back with compensation of 5000Rs for mental harrasment.
Abhishek Tiwari
Email: [email protected]
Leave a Reply