Location/place: Dharuhera
Name of company/service: Datawind Innovations, Amritsar
Dear Sir,
Datawind innovation launched a low price Tab and started online booking. Earlier Govt. of india booked bulk order for “Aakash tab” for students and educational institutions but the deal was held up due to some reasons.
Those individuals who booked the tab ( Aakash Tab or Ubislat7+), were confirmed over mail for booking ID No. , for instance my booking ID No. is PM87665ACDE4. Further, I received a mail from Datawind Innovation that if I send the advance cheque than the shipping charges of Rs. 199/- shall be waived off.
Subsequently, I sent the advance cheque of Rs. 2999/-. The same was received by the datawind and confirmed by datawind over mail. The cheque was debited from my account on 5th June 2012 , but so far I have not received the tab. On inquiring, there was first reply that I will receive the tab in the month of July-2012 but against 2nd query and subsequent reply they apologized and extended the delivery date to Aug-2012.
I have seen thousands of complains booked against Datawind Innovation, Amritsar by such individuals on online consumer portals such as grahakseva.com, consumercourt.in, complaintboard.in and so many other consumer support sites, The gist of all complaints is as under-
1. Datawind is UK based company and claims to be the most innovative mobile company. It is having Indian operations at –
Datawind Innovations Pvt.Ltd.
8148,Jubilee Complex,
Sultanwind Road,
Amritsar -143001
2. They are having pending supply orders from more than one year but still online booking is kept continued to catch new customers.
3. They are having many fake customer care nos. which never respond to customer calls.
4. On their website online delivery status checking facility has been blocked.
5. They respond in the better way through e-mail so long the cheque or draft is not received by them. But once the payment is received, they will give the false assurance of delivery date, and if the same fails they will give you the next month delivery date. There are customers who have got such date extensions up to the 12 months or more.
It seems that Datawind Innovations, Amritsar is a fraud company and the sole intention of the company is to plunder the money by cheating innocent people. I request the Indian administration to take strict action against such reckless business companies.
R.K.Shrivastava
Mob : 09896177218
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