non delivery of purchased goods

Location/place: InfoSecure Consulting Pvt Ltd B-26, Second Floor, Sector 8 Noida-201301

Name of company/service: timtara.com

i had purchased a Samsung E2252 Mobile Phone from the online seller timtara.com ,the details of which are as follows –
Order #10372336
Order Status: Awaiting Shipment
Order Date: 18-12-2012 @ 4:35 PM
Order Recipient: Maulik Praful Patel
Order Total: Rs. 2,178 INR
the product was to be delivered to me within 21 working days. till this date i am yet to receive the ordered item. they give rude answers when contacted.


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