Non delivery of product by Timtara

Location/place: Ghaziabad

Name of company/service: Timtara.com

I have ordered a 1 x Philips MP3 Player Raga 4Gb With USB Power Adaptor (Blue) on 30-12-2011.
They tell to deliver product within 8-10 days but they have not delivered the product till date.
They are not replying to any mails nor answering any calls present on their site.
Order details are as below:
Order #10160887
Order Status: Awaiting Shipment
Order Date: 30-12-2011 @ 3:54 PM
Order Recipient: Saurabh Agarwal
Order Total: Rs. 1,929 INR

Details on their website:
For any queries please write to us at – [email protected] or call at – 033-40166500.

Corporate Head Office

Infosecure Consulting Pvt. Ltd.
B-26 Second Floor, Sector 8
Noida
Uttar Pradesh -201301
India

Regional Office (East)

Infosecure Consulting Pvt. Ltd.
Suite # 617, Regus,
Constantia Level 6 ,
11 U N Brahmachari Road
Kolkata 700 017
India.

Regards
Saurabh Agarwal