My airtel DTH custormer ID No.3002003500. I have upgraded my normal Set Top Box (STB) into HD STB by paying Rs.999/- on 23.10.2014. Before updrading I have check the scheme from airtel customer care, where airtel dth customer care informed me that if I upgrade my normal stb into hd stb, I have to pay only Rs.999/- and i will get free all HD channels for one month. After upgrading my normal STB into HD STB on 23.10.2014, I have wait for activation of HD channels till 26.10.2014. On 26.10.2014, I have contacted airtel DTH customer care for non-activation of free HD channels. In reply, airtel dth informed me that hd channels can not be activated due to one or another pretext. Therefore, I have been fooled & cheated by airtel dth by giving lure offers and betrayed their commitment to airtel cousters. I, therefore, request you to take-up my complaint with airtel and resolve the same. Thanking you, Bhupendrasinh M Balat
NON-ACTIVATION OF FREE HD CHANELS
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2 responses to “NON-ACTIVATION OF FREE HD CHANELS”
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Dear Mr. Balat,
This is with reference to your post dated 31 Oct. 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at [email protected]Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd -
Dear Mr. Balat,
This is with reference to your post dated 31 October 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at [email protected]
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[email protected]Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
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