Nokia Care not ready to give warranty

I have perchance Nokia Lumia 720 phone on 29th Dec 2014. But after 15 t0 20 days, it giving problem related to hang and Speaker not working. I have requested to replacement of mobile set and call 30303838 Nokia customer care for replacement, but they have close case that they will not replace and phone has repaired. After that again and again 3 time problem came. Again I have speck with Nokia customer care and suggest to call back once again same problem come and not to go Nokia care. I have done the same and launch the another complain call to Nokia customer care on 30303838 and complain no – 1-15167113112/ 1-15167102681 to replace my phone. But no output came. Please help me on same.


Comments

One response to “Nokia Care not ready to give warranty”

  1. Nokia India Avatar
    Nokia India

    Hi,

    Sorry to hear about your experience. Please write to us on [email protected] and provide us with the following details:

    1. Your Contact Number
    2. Location
    3. Device IMEI number
    4. Link to your complaint
    5. Job sheet Number
    6. Care Centre location
    7. Is the device with Care Centre – Yes/No

    We will have someone from the team connect with you.
    Please mention your name on subject.

    Do include the complaint link in order to speed up the process.

    Thanks,
    Microsoft Team

    We would like to inform you that we are changing our contact email address to [email protected]. Would request you to please write to us at [email protected] going forward.

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