Location/place: Vadodara
Name of company/service: V R Electricals
I had purchased a grill sandwich maker (professional) for my house from V. R. Electricals, Vadodara. I bought it in the evening and tried it the very same night, when i tried to close the top cover the handle broke suddenly. I sent that for replacement the very next day and since then I have just received a response that it is in replacement and sent to Mumbai, I will get it in few days. It is almost 2 months and there is no positive response yet. Today when i called them the person at the store responded that the Machine is still lying with them and there is no action taken on that.
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