No Services

I am a subscriber of Tata Sky since 12/10/2014 for one year i.e.up to 12/10/2015 but the services have not been provided from Tata sky for the last 7 to 10 days. The company officials are not receiving phone calls and by chance if they receive they do not respond properly and the services are still withheld.My Subscriber No. is 1009638212