NO SERVICE – EUREKA FORBES

Location/place: 14/40, S.V.KOIL STREET, MADHAVARAM, CHENNAI 60

Name of company/service: EUREKA FORBES – WATER PURIFIER

ENTERED INTO AMC/SERVICE CONTRACT VIDE RT.NO.20453143 DT.18.5.2011 PAYING RS.6000/- WITH A SERVICE CONTRACT PERIOD OF 1.6.2011 TO 1.6.2013, WHEREIN THEY HAVE PROMISED FOR CLEANING FOR EVERY QUATER AND REPLACEMENT OF WATER PURIFING CANDLES, FOR EVERY YEAR. INSPITE OF REMINDERS NO ONE IS ATTENDING THE COMPLAINTS FOR THE PAST 3 MONTHS. COMPLAINED FOR CHANGING CANDLES AND WATER TAP BEFORE 3 MONTHS. AN SERVICE PERSON CAME AND REMOVED THE TAP’S LIFTING PORTION TAUGHT US TO OPEN AND GET THE WATER BUT HAS NOT REPLACED THE TAP OR CANDLE YET. ONCE AGAIN LOGDED THE COMPLAINT NO.68325242 DT.24.9.2012 AND ALSO REMINDED OF THE SAME ON 3.10.2012. EVERY TIME THEY SAY WITHIN 24 HOURS. TILL NOW NO ONE ATTENDED THE CASE.


Comments

One response to “NO SERVICE – EUREKA FORBES”

  1. Eureka Forbes Team Avatar
    Eureka Forbes Team

    Dear Sir,

    We regret the inconvenience you had to face and would like to help resolve this issue on priority basis. We have made a note of your complaint and contact details and will get in touch with you to resolve the issue.

    Should you require any further assistance, please feel free to write in at [email protected]

    Regards,
    Eureka Forbes Team

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