no response from company

Location/place: hanumanth nagar/bangalore

Name of company/service: eureka forbes aquaguard

Send a service request (water purifier is not working) but no response from company side even though it is under warranty.
I lodged complaint through online,by phone and also by chating there representative.
I there web side it mention with in 24 they will provide service and also while purchasing they mention with in 24 hrs they will provide service same thing while i call them.


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