NO RESPONCE AT ALL FROM THE COMPANY DURING WARRANTY PERIOD

Location/place: MUMBAI

Name of company/service: VIDEOCON

NO RESPONSE AT ALL DURING WARRANTY PERIOD
MY 29 INCH COLOR TV GOT DEAD ON 26/9/2010 ,REGISTERED A COMPLAINT AT THE CUSTOMER SERVICE,TECHNICIAN CAME THE NEXT DAY N TOLD THAT PICTURE TUBE HAS GONE N NEED TO B REPLACED…………………..
I HAD 1YR AMC TAKEN…………………HE TOLD WITHIN 1 WEEK IT VL B REPLACED BUT SINCE THEN ITS BEEN 1 MONTH ..NO 1 HAS EVER CONTACTED……….EACH DAY WHEN I CAL TO CUSTOMER SERVICE THEY MAKE US CHUTIYA BY TELLNG …..THAT TECHNICIAN VL B COMING THE NEXT DAY BUT NONE OF THE PEOPLE RESPOND………………………