Location/place: Noida
Name of company/service: Via.Com
I booked a flight from Via.com for Kingfisher Airlines on 9th October 2012 from Delhi to Pune and Pune to Delhi(PNR number DRZSTM). Then I got a call from them in the month of Jan stating the flight has been cancelled(Reference no. FMN0P72IP69).
The request for refund was made through phone and by email during the months of January 2013,Feb 2013,March 2013,April 2013,May 2013.But they replied with a vague email confirming that the amount will be refunded soon without mentioning any time line. I have waited for more than 5 months to get my refund, but it’s of no use. Please assist me in resolving this issue.
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