No refund till 27 days

Location/place: New Delhi

Name of company/service: Fashionandyou

Hello, I have purchase two product from Fashionandyou one is SPDC sunglass(Rs499) and other is Ecko Jeans (Rs 999) from their site using net banking ,But the product dint get deliver due to the wrong address, and so i have requested them to change my address in current address and deliver it again but the Customer care executive told me its not possible you better cancel the order ,so i cancel it.But the problem is i dint get my refund for Ecko Jeans which is still not receive at their warehouse. I have been calling and writing them from last 27 days but the response is the same (please wait for 24 hrs or 48 hrs). today also they told me the same thing..Please Help


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