Location/place: bangalore
Name of company/service: snapdeal
This is in reference of Snapdeal Order ID – 981322698 and Item Padmini 4 Burner Jalwa Gas Cooktop . I have placed an order of Cooktop on May 11th 2013. Snapdeal has never delivered the product to my address and after that they asked me to cancel the product. I did the same but now its more than one month and they got the returned item but still not returning Rs 3690/- to my credit card. I checked my credit card statement and the refund amount is not there from snapdeal.
I have filed 5-6 times complaint to snapdeal helpdesk and called them 10 times atleast. Every time they inform me that in 24-48 hours they will get back to me but there is no email response or call I got from snapdeal.
in website they netion its 100% money back guarantee. I am just helpless with there service. This is a case of fraud and aweful service from snapdeal.
Please help me on this. I want my Rs 3690/- return to my account from a product which never got delivered to me.
Regards,
Soni
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