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No Refund after 30 days

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by

Kartik Pandya
in

I have ordered a pandrive from Snapdeal on April 12.
I got defective product.. I paid cash on delivery.
I requested a replacement but there people cant delivered the new product and order got cancelled. After many days i did not get any email about refund.. I contacted customer care via Help section of App as they are not monitoring direct emails..

They asked for NEFT details.. Which i provided.. I got a confirmation that refund will be processed in 4 days.. I didnt get refund in that time.. I emailed many times.. No reply.. Called customer care.. They keep saying tomorrow..

I again complained using help section.. Again they asked me for NEFT details.. Again after 4 days there is no refund.. Many emails.. Many calls to them..

I again complained using help and same thing happened 3 times.. Now after 30 days of order i am still waiting..

Now, i want to teach them a lesson.. I am a lawyer and social media blogger.. Lets do something with these idiots..

Comments

6 responses to “No Refund after 30 days”

  1. Dipak ghag Avatar
    Dipak ghag

    That same thing happen with me. My 32 GB pendrive is also defective and it’s not genuine.
    I was complaining from last 45 says.

  2. Snapdeal Avatar
    Snapdeal

    Dear Kartik Pandya,

    Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

    Regards,
    Team Snapdeal

  3. Snapdeal Avatar
    Snapdeal

    Dear Kartik Pandya,

    We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [email protected] with these details so that we may assist you with this issue.

    Regards,
    Team Snapdeal

  4. Snapdeal Avatar
    Snapdeal

    Dear DIPAK GHAG,
    We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [email protected] with these details so that we may assist you with this issue.

    Regards,
    Team Snapdeal

  5. Snapdeal Avatar
    Snapdeal

    Dear Kartik Pandya,

    We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [email protected] so that we may assist you further.

    Regards,
    Team Snapdeal

  6. Snapdeal Avatar
    Snapdeal

    Dear DIPAK GHAG,

    We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [email protected] so that we may assist you further.

    Regards,
    Team Snapdeal

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