no proper resposibility

Location/place: ottapalam

Name of company/service: tata docomo

Hello

unfortunately i was contacted by one of your store in at centre point mg road trichur from the following numbers,ie 7736639570 and 8891487353. To the best of my knowledge it is rum by one Mr Rajesh and operated by on Mr sudheesh. i was usung tata do co mo prepaid which they convinced me to port to postpay for which as directed by them i tranfered 999 rupess on 27-6-12, a screen short of that is attched with this. From that day my head ache stared. i had to wait till july 4 for my new sim to get activated. When ever i try to call them they avoid my calls. Finally my sim got activated but the real headache started then. I started to get messages fron customer care directing me to furnish my identity proof etc whic i had already given on 23-6-12 itself. Your people is not bothered to give it to concern department till now. i want to activate data pack and sms pack for which when itry to call customer care they say my number is not yer registered. is this the world of simplicity. Myself is an advocate, if this being my situation then what will be the situation of a general lay man. finally i fed up and decided to throw my sim and i am ready to suffer my lose of 999 inr. i dont expect you to solve my issue but dont cheat people like this


Comments

2 responses to “no proper resposibility”

  1. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Customer,

    Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link – http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  2. Aby Mathews Avatar
    Aby Mathews

    The Same Has Happen to Me from the same Guys..
    I paid my bill amount Rs.1250 to sudheesh on 17th January Bt it has not been yet be Paid Into Docomo.
    n my numbers outgoing facility is still barred because of that.

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