No help by customer care.

&lt;p&gt;&lt;b&gt;Location/place&lt;/b&gt;: Bihar, patna&lt;/p&gt;<p><b>Name of company/service</b>: BSNL</p>Sir,, I’am a Bsnl User,, and I have a problem about Onnet unlimited calls, and When i call customer care, and I got respons only bsnl Aid. I am calling for Help from 3 months. I also complained Bsnl G.m of my circle , and He say that time,, don’t worry Problem will be solved in 2 or 1 week,, but After 1 month this problem is not ok. . And I loss my enough balance to take it problem.
. My no. Is 9473470593. I hope you’ll surely help me.