I purchased 4 Goodyear brand tyres worth Rs.13000 from a dealer by the name of Rahul Tyres located at 70 Ambedkar Road Ghaziabad. With the tyres i also got the wheel balancing and alignment done on chargeable basis (Rs. 400). Now only after 1 month both the front tyres have lost their shape and are in poor condition. When i contacted the dealer he blamed it on the alignment/balancing which might have happened due to poor driving skill and potholes on the road. He just corrected the balancing again and ignored everything else. Then i contacted the Goodyear company with the issue. The engineer visited and checked the tyre and the alignment/balancing report. He immediately pointed at the dealers fault that the alignment at the time of purchase of tyres itself was not done as per specifications which has resulted in tyres poor condition. Now the dealer is not listening to anything and is not ready to help at all or accept his mistake. I have suffered a loss of Rs 13000 due to dealers carelessness. The overall behaviour of the dealer is also not good. Request you to kindly help in this regards and take necessary action. I have all the invoices and alignment report available with me.
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