network problem

Location/place: delhi

Name of company/service: reliance comunication

Sir,

The following complain I have done regarding network problem with reliance I am facing on my post paid connection:-

Docket No/
Reference No Creation
Date Description Current
Status
Expected
Resolution Time Reason
for Delay Revised

Resolution Time
194570934 22-Dec-2012 12:05:56 RGSM Complaint Network-Coverage Closed 3 Days
195065843 29-Dec-2012 14:24:38 RGSM Complaint Network-Coverage Closed 3 Days

but there is no any response from CC side and without asking my comments they have closed the complain. But I am still facing the same problem, and when I call to CC they are not attending me properly saying we are working on it and it will take time but when asking how much time they are not telling anything and simply disconnect the call which is a very sad thing. I was previously using Vodafone and I did MNP and came to reliance and since two month its a very bitter experience.

I hope for a positive solution from your side.

Thanks,

Nikhil
8447211050


Comments

One response to “network problem”

  1. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

    Regards,

    RCOMcare

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