no network coverage

Aug 21, 2014

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Dear sir ,

my tata cdma no. is 9250032900 with 899/- monthly plan.

During purchase of this connection, i was assured by tata executives that CDMA signal are available all over india and only because of this assurance i bought this connection to use service in roaming.

But to my utter surprise, Its Signals at location STATE BANK OF PATIALA, VILLAGE JHANDUKE, TEHSIL SARDULGARH, DIST. MANSA, PUNJAB (PINCODE 151506) are extremely weak and i am unable to make/receive calls. This location is my workplace, i remain there 9.30 am to 6 pm daily on working days and during this period i am not able to make/receive calls due to non-availability of signals.

I have lodged various complaints thru tata my account webpage, but issue is not resolved and i am not able to make/receive call at stated location.

It is requested to provide signal at said place so that i can use tata indicom phone, otherwise provide suitable waiver to my bill, as providing signal is basic duty of tata teleservices.

pradeep kumar
s/o sri mamchand
B 126, Mahendra enclave,
ghaziabad, U.P.
alternate mobile no. 09463696215

Comments

2 responses to “no network coverage”

Tata Docomo

August 22, 2014

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Tata Docomo

August 26, 2014

Dear Customer,

I tried to speak to you personally on your number. However, the same is not possible as the number was not reachable.

In this regards, we would like to inform you that we have already registered your complaint regarding network coverage and our concern team as checked nearby site is serving fine there is no issue found. Issue might persists may be due to deep Indoor Coverage. Also checked site optimisation is fine in area and waiver is not possible to give as repeater waiver has been taken for the same issue.

For further assistance you can also write a mail to us at [email protected].

Thanks and regards,
Customer Care-Tata Docomo.

no network coverage

Comments

2 responses to “no network coverage”

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