network broblem

Location/place: kandivali west mumbai

Name of company/service: airtel

Respected, sir/mam

this complaint is agaist airtel network problem.
Sins 3 months i m not getting network in my airtel mobile. Outside the house network is ok, but when i come inside the house network dispares, it show not recheble. I tryed to give a complaint on 121. 198. They told me the problem will be fixed within 5 working days , then after five working days to the problem is the same, again i tryed to call customer care after listning to my problem they disconnect the call many times. I have 3 airtel numers. Now i dont understand how to get the resolation. Hope fully i am sending this complain to u. I belive that u will do the needfull to me. My num. 9892377710.

regardss

vinson cresta


Comments

3 responses to “network broblem”

  1. Namaste Mr. Cresta,

    This is to inform you that your concern listed on 23 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected].

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Mr. Cresta,

    Further to our discussion dated 23 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

    We assure you that we are committed to resolving the issue to your satisfaction.

    For any queries you may have you can also get in touch with us at [email protected]

    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  3. Namaste Mr. Cresta,

    We would like to inform you that your concern listed 23 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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