Neither response nor refund of my money

Location/place: DEHRADUN

Name of company/service: Shoppingindiatimes

Last time I ordered XOLO A1000 mobile(Order id- 3002022108) from this site on 21st of Feb, 2013 for Rs 28,654 which after discount totaled Rs 24,355.9 approx. Firstly, I was told that expected delivery time of my order will be by 25th of Feb. Then after few days past the said date I called them up and asked about my order they said your order has been cancelled and the money will refunded within 5-10 working days. I called them again after few days since no response came from them. I emailed them 4-5 times, contacted them on their voice support everytime they gave me a fasle assurance that my case will be resolved withing 24-48 hours. Its such a shock that a big name like shoppingindia times backed by the Times group can do such a fraud with the customers.