my talk time minus

Location/place: nagpur maharashtra

Name of company/service: reliance

I recharge my mobile (+91-9326324005) last week & today 11-4-13 first time 125/- Rs. Scheme & again 60/- Rs. full talk time schemes will get .but
after that when i can start the local phone call in 4 or 5 and surprise after next days shocks my mobile balance get deducted…..even not yet any sms send the company what exactly the deduction . immediately I can try to 198 customer care number but every time busy…busy and finally call collect after 5 days in call center ask the my balance why you deduct against because I can clear am not any service facility not active but customer care department said ‘” Sir server is down” . Again next days call customer care said “Sir server is down”. Am upset and talk to web world service employee and put my problem in desk she said again same word “Sir server is down.” My already minimum near about 500./- Rs is gone in top pup in recharge schemes but out put is zero.

Kindly please help me, take my humble request as on urgent basis & solve for your side as early possible.
or either if in support you call, then call me on
+91-9326324005 mail at [email protected]


Comments

One response to “my talk time minus”

  1. RCOMcare Avatar
    RCOMcare

    Dear Customer,
    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

    Regards,
    RCOMcare

Leave a Reply

Your email address will not be published. Required fields are marked *