I received a message this morning that s. 10 has been deducted from my main account balance and a Video Talkies service has been activated. First of all my number is in DND list and I am not supposed to get any calls or any offers through any source. But Idea Cellular bothered to activate this stupid service without any prior notice or my consent. I tried to call their customer care number 1234, but no one picks up the phone and further charges has been deducted from my balance (Re. 0.50 per 3 mins). But I did not get any response. I have even twitted them at idea_cares but still no response.
Please take some action against Telecom Service Providers and stop them from stealing money from people.
This type of activities are very offending.
My Name is Gabriel Ranjit Rozario
My Idea Number is 7890312585
Money Stoden
Comments
2 responses to “Money Stoden”
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Dear Customer,
We regret the inconvenience caused. We have your contact details. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular -
Dear Customer,
We have thoroughly checked your Idea account details and it is found that the charges applied to you are correctly as per the VAS plan assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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