Money robbed, but item not delivered from shopclues.com

order no is 27163405.Ecom courier No.112565830.I had paid the money as on 18th November 2014.
Till now i did not received my Item or my Money.
you are telling as the amount will be credited in 4-5 days as on 31 dec 2014, when will it will be credited ???

ShopClues Support, Dec 31 10:42 AM:

Dear Customer,

Thank you for shopping with ShopClues.com.

We sincerely regret for the inconvenience caused to you. We have checked and found that the order is returned to us from the courier company due to some unforeseen reason. As the product was under deal at the time of placing the order, hence, we are unable to re-ship it. We are processing the refund of total amount, paid against this order.

The amount would reflect in your account in 7-9 business days for Debit Card/15 business days or in the next billing statement for Credit card/ 4-5 business days for Net-banking from the day of refund initiation.

Please know, you can place a fresh order for the same product at ShopClues.com

For further assistance, kindly refer to www.shopclues.com/help

We look forward to your shopping with us again.

Best Regards,
Customer Support Team
Amrit
ShopClues.com


Comments

5 responses to “Money robbed, but item not delivered from shopclues.com”

  1. Hello..same happened with me.i also had order a tricycle for my niece on 29 dec 2014 but it is still not delivered. I think this website is fake we should have complaint to some higher authority.

  2. uuiukuk

  3. True it is a fraud website, I’m experienced as well.

  4. Ravi Doda Avatar
    Ravi Doda

    We all are effected, let us teach it a lesson

  5. Shopclues clubbed with coupon dunia gave me a product shanaz husain diamond kit at almost 57% discount. I was happy when i made the purchase. But when i got the product it was a old and dried kit. thats how the discount cheats. So please go to the shops and see for yourself and buy – time to stop online shopping. One more thing, they should allow us to open and see the product before we pay ( COD ) . The delivery guys ask for the payment first and if the product is defective we have to first complain and ask for refund or return . This policy should change. Once the deliver boy leaves we can not do anything. This is a big nexus of scams.

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