Location/place: Ghaziabad

Name of company/service: Reliance Communication

I want to register my complaint about the continue disgusting behaviour of the Executives or reliance communication. Actually i am using reliance GSM number 8010747968 registered on my name Chetan
Sehrawat from last 2-3 years.

In my number i took sms pack worth 26 rs i year ago and every month reliance renew it automatically
but in may 2013 it was deactivated automatically by reliance. Then i contacted the customer care many
times to know the reason behind it and everytime they fail to process it so then i decided to not activate
any sms pack on my reliance number 8010747968 but yesterday i.e on 23-06-2013 they renewed it automatically by themselves so i again contacted many times and again i get nothing from their side so i decided that i will go with this sms pack but when i messaged from it then i came to know that my normal charges are applied on it and no sms pack is activated by reliance so again i want to contact to
reliance customer care but this time they block my number to make call to them as when i was dialing
customer care number the call is not forwarded to the executives and all time call is disconnected
automatically but then again on 23-06-2013 a message cam to my number that my sms pack is renewed
again and my 26 rs are deducted again.

So i just want my money back.

With regards,
Chetan Sehrawat
9718420470


Comments

2 responses to “Money Refund”

  1. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

    Regards,

    RCOMcare

  2. RCOMcare Avatar
    RCOMcare

    Dear Customer,

    As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

    Cheers,

    RCOM Care

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