Missing of parcel

Respected Sir,
Following is my order details from Rediffshoping:
Order Id: 10374584 Date: 06 Sep 2014
Total Amount: Rs. 439.00Total paid: Rs. 439.00
Items Mahatma Gandhi Style Golden Pocket Watch
Qty 1
Price Rs. 439
Delivery status Delivered on 22/09/2014 07:24 PM
AWB number 40120879584
Courier Partner Aramex
But, the fact is that till date I have not received my ordered product.I submitted number of complaints to Rediffshopping but till date have not received any response. Everytime i call Aramex customer care they give me new complaint number and they agreed that the product has actually not been delivered to me.This is a sheer case of harassment and fraudulence. Now,I want either my money back or the product should me delivered to me.
Hope for early and prompt action from your end in this regard.
Yours faithfully,
Suman Malla
Agartala,Tripura State.


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