Location/place: Thane
Name of company/service: Intech Broadband
I took a internet connection from intech broadband, they told me the charges will be 999 @20 Mbps till 30 GB (also in the advertisement) and then it will be limited to 2MBPS, when the guy came he said said that our servers are not capable of providing more than 10 MBPS (even though they advertised 20 Mbps – misleading advertisement), I said no problem (because I needed internet connection ASAP), after a they installed the wire and stuff, I never got a speed above 3 Mbps, The guy said that WiFi installation is in the package so I asked them to install my WiFi router for me, every time he said coming and after sometime he used to switch off his cellphone, then when he came to take the money, he raised the charges to 3367 and said it was the service charge (but when I asked him “ARE THERE ANY OTHER CHARGES LIKE TAXES OR SOMETHING” – HE SAID ‘NO’ (again mislead)….
Contact-9833037355, [email protected]
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