Location/place: Kolkata (Kasba connector)
Name of company/service: Country Vacation
The agents forced us (with my wife) to take instant decision and sign the
papers for a Membership on March 10, 2013. Since I am a critically ill
patient (of which they are aware of) and doctors are advising me for
hospitalisation for a very long expensive and risky treatment, I appealed
immediately (on the same day) to them to cancel our membership and refund the amount, even with penalty , if needed.
However, they totally ignored my humanitarian appeal on medical ground and
declared that there is no exit.
Since the company should not make profit on the consumer’s plight and
signature taken with a forced instant decision must have a exit clause, we would
like to complain against such a ill business practice and in particular we
want our money back, for which we have refused so far all their offers
including our Membership cards .
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