manufacturing problem in my samsung galaxy sIII

Location/place: bhopal

Name of company/service: samsung

I had purchased Samsung galaxy S III mobile phone dated 2/7/2012.
My mobile phone””””s screen got damaged with a hair line crack while my phone was inside my pocket.
If these phones tend to damage with such less amount of pressure then where is the quality of Samsung phone for which company is known.
This is very sad to see such kind of damage in the phone and all the craftsmen ship is under suspect for which the Samsung meant for.
i hac visited two different service center and the cost of the repair is also different when i asked the guy one IS saying it will cost 7500 while other is saying it will cost 6500.
i have earlier also raise the complant for the same and the complaint no is 8451705602. but till now i have not got any luck with this regard.
I am expecting a positive responce from samsung management,which i am not getting from any of the Samsung Service center.

Vivek


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