Location/place: MUNGER, BIHAR
Name of company/service: MTS
I TOOK A NEW MTS PREPAID (MO. No- 8434621911) CONNECTION AND ALSO TOOK A PLAN OF Rs. 191 IN WHICH I GOT 1/2 PAISE PER SECOND ALL OVER THE COUNTRY ON ANY NETWORK.
THIS PLAN CAME WITH A LIFE TIME VALIDITY WITH A CONDITION THAT ONE HAS TO TALK WITH
A MINIMUM OF Rs. 900 WITHIN 6 MONTHS, AND THE PLAN WILL CONTINUE FOR ANOTHER 6 MONTHS AND THERE AFTER.
NOW WHEN 1 YEAR IS OVER MY MTS PLAN HAS
BEEN CHANGED FROM 1/2 PAISE TO 1 PAISE PER SECOND ALL OVER , ALTHOUGH I AM FULFILLING ITS CONDITION TO RECHARGE MINIMUM OF Rs. 900 IN EVERY 6 MONTHS.
WHEN I MADE A COMPLAINT TO CUSTOMER CARE
THEY SIMPLY TALKING ABOUT THE PLAN HAS BEEN CLOSED. I TOLD THEM , THE PLAN IS FOR LIFETIME, THEY DIDN,T RESPOND ME SEVERAL TIMES I CALLED.
PLEASE , DO ME A FAVOUR REGARDING THIS AS I AM SUFFERING.
REGARDS
TRIPURARI KUMAR
MUNGER, BIHAR
8434624911
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