LESS VALIDITY THAN THEY COMMITED

Location/place: LALPUR

Name of company/service: TATA DOCOMO

Hello.. My Mobile Nomber is 9712073250 i am using TATA DOCOMO. I got SMS on 25/03/2013 @ 5:38 pm for special offer only for me state recharge with Rs 60 and get The Talk time of Rs. 60 for 90 days. This offer was valid till that mid night. I recharge on 25/03/2013 @ 9:13 pm at that day But when i recharge with Rs 60 i got the balance of Rs 60 but validity is only for 5 days (i.e. 30/03/2013) so they failed to give validity as they committed of reference. i contact customer care but they ignore my complain and denied to extend my validity or refund. so help me in this regard as early as possible.


Comments

2 responses to “LESS VALIDITY THAN THEY COMMITED”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear customer,

    Thank you for sharing your contact details, we will contact you soon regarding your concern.

    Thanks and Regards,
    Tata Docomo

  2. Tata Docomo Avatar
    Tata Docomo

    “Dear Customer,

    As per our discussion over the call please be inform that your concern has been resolved.

    Thanks and Regards,
    Customer care,
    Tata Docomo.”

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