Dear Sir/Madam,
This has reference to my SONY BRAVIA LED KDLEX720 (40 inches) 3D SMART TV bought in December-2011 for a price of INR 80,000/-, in the month of september 2014 my LED started to show green vertical lines and on bringing to the notice of the Sony engineers I have been asked to pay Rs.28,500/- (which is roughly 40% of the purchase price of LED TV) as the panel needs to be changed/replaced. On further researching I have found out that this problem (green or red vertical lines) persists in practically all the Bravia LED KDL series. I hereby request Sony to kindly repair this manufacturing defect without any cost. Even car manufactures call back the models that have manufacturing defects so why not such a leading brand SONY. Requesting you to help me out as we expect a more responsible behaviour from SONY and nobody wants to buys a TV that cannot even last 3 years.
I would be very grateful if you would help us in resolving the same.
Best regards,
Sachin Kshatriya
+91-9820308901
Leave a Reply