No laws are followed by Travel agencies in India

Dear All I bought a ticket from Shri Nath Travel Agency Ahmedabad to Jaipur in the morning. I was supposed to travel evening 8.00 pm I requested agency to change my journey date to next day evening they did it. That next day journey also cancelled due to some reason when I made several call and come to know that I need to cancel the journey. I requested refund before 24 hours. First when I called they say come to the main office and take refund after some deduction I said ok. I went there the main boss of the company denied refund and said that once we made change to the journey date we can not give you refund. I said its a rule? he said yes? I went to ST Bus stop Ahmedabad office and asked the refund rules they said if you book the ticket and if you want to cancel the ticket 2 hours before come we will cancel and give refund after deduction of 20%. after hearing this i again went to the Shri nath travel office and asked that if ST state transport company is refunding before 2 hours of journey time why you people do not refund? ST state transport is also a company run by government and Shri nath is also company rules and laws are same for both. Why you are not refunding me? He said talk to my legal adviser. I said you give in writing that you will not refund. he denied to give in writing. I think people of Ahmadabad must united to fight such corporate goons who are looting the common people like this. Is there any check of rules and laws by state government? and if not why? what state vigilance is doing sleeping? why state government’s concerned ministry is sleeping and not checking the unabated looting of the people of Ahmadabad and Gujarat.

Regards,
Acharya Harikrushna
9375916515
Ahmedabad
[email protected]


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