KARBON PHONE PENDING IN PROCESS FOR REPAIRING EVEN AFTER ABOUT 46 DAYS

I HAVE SUBMITTED MY KARBONN TITANIUM S5 FOR REPAIRING (AS IT HAVE TOUCH PROBLEM) IN CHANDIGRAH SERVICE CENTER ON 4TH JUN2014. THEY SENT IT TO DELHI FOR REPAIRING AT KARBONN MAIN OFFICE.IT RECEIVED THERE ON 12 JUN2014. IN RESPONSE TO MY QUERY THEY TOLD ME THAT IT WILL TAKE ABOUT 10 TO 15 DAYS . AFTER THAT I QUREIED NUMEROUS TIMES BUT THEY SAID THAT MY PHONE IS STILL IN PROCESS OF REPAIR. AND IT WILL TAKE ABOUT 10 TO 15 DAYS. BUT NOBODY TOLD ME THE EXACT SITUATION. I AMWAITING FOR MY PHONE EVEN AFTER MORE THAN 45 DAYS. WHILE HANDSET AFTER THAT SUBMITTED FOR REPIRING RETURNED BUT I AM STILL AWITED FOR MY HANDSET.