Issues in disconnecting services of my cell # 7795079990

Location/place: Bangalore

Name of company/service: Tata Docomo

Hi,

This is regarding disconnection of my Tata Docomo Mobile # 7795079990. I have been following up with you guys and getting Request no’s without any action as mentioned below :-

Date Request #
24th May – 310654429
27th June – 315174747
28th June – 315423977
4th Aug – 720022240

Moreover, inspite of giving request and no action taken from your end, the billing continued. As i always pay excess amount than actual bill, all of them were deducted and finally i was asked to pay 155/- as outstanding when i called on 4th Aug to check the status.

Please note :- I was asked as to why i wanted to discontinue the services from Tata Docomo.Also the feedback on services
My answer was – i don’t need it any longer as i have an alternate no. Regarding feedback i told that i was never happy as the connectivity was really bad and clearly specified that i want to discontinue the services.

Still i am not getting update on the same and moving from pillars to post for the same…..


Comments

One response to “Issues in disconnecting services of my cell # 7795079990”

  1. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

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