Irresponsible, Fake and Careless Service

Location/place: Hyderabad

Name of company/service: YEPME

I have ordered Shoes (Blue Canvas) Order Id : 2057182, Order date: 25th April from Yepme.com. But at first they delivered the wrong shoes. I raised a complaint for replacement of shoes and to change the delivery address(from Hyderabad to Bangalore) as i shifted from that place, at that time they accepted that. But they have not delivered the same, So I called them to enquire then they said address change is not possible. So I told them to deliver it in Hyderabad but they told that after 30 days of order they cant raise a complaint from their side. They ask me to raise complaint through e-mail.That’s why I sent a mail. But still no response.
Again i called them regarding status,thy told that, that shoe is not there for any more now and ask for selecting the new shoe.
I have selected the new shoe and thy promised to deliver it in 7-8 days but still didn’t deliver it. I kindly request you to have a serious action on it.


Comments

One response to “Irresponsible, Fake and Careless Service”

  1. Dear Customer,

    As per our records, your issue has been resolved.

    We apologize for any inconvinience caused. We assure you that this is one of the isolated cases and will not be repeated in future.

    Looking forward to your shopping with us again !

    Assuring you of best services always!

    Best Regards,
    Yepme Team

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