irresponsibility of bank

dear sir,i have used my atm card at uco bank in hyderabad on 13feb2014.i didnot get the money but i got the message as deduction of money.i had already complined in my home branch(state bank of hyderabad,jammikunta dist;karimnagar)but they are not responding.so please check that transaction and refund the amount asa soon as possible.my contact number is 9642423207