Ironing instead of Drycleaning

Location/place: Chennai

Name of company/service: Chennai Dry Cleaners

I had given a few churidars of my wife for drycleaning. They offered great service and picked the stuff from me on a Sunday and offered to give it on Thursday evening. But I got it on next sunday and when I checked all the clothes were dirty. They were not cleaned. They used excuses that drycleaning doesn’t even take the dirt due to sweat from the white clothes. They collected premium amount and are now contesting that they’ve said that the dirt will not go off during dry cleaning. I paid Rs. 595 for 5 churidars which is much more than any other drycleaning service in Chennai.