Insects found in Rice Idli Powder

Location/place: Indirapuram, Ghaziabad

Name of company/service: MTR FOODS PVT LTD

I want to file a complaint against the company – MTR foods pvt ltd, having their office at #80, Bommasandra Indl. Area, Hebbagodi, Anekal Taluk, Bengaluru-560 099, INDIA , which is also an ISO certified company . I don’t understand why these companies are playing with the lives of us, on 28th October, 2012 , I purchased a Rice Idli Powder from a nearby shop and when I opened it, I found live Insects in it. This is a real shame, I even tried calling their toll free number – 18001037455 , but no one picks up that phone.

I still have that packet of LOT NUMBER : 13G001 with me , and I am taking this matter very seriously, because such companies will not stop doing such acts unless someone stops them.

Awaiting a revert.

Regards,
Hitesh Arora
9899003500


Comments

One response to “Insects found in Rice Idli Powder”

  1. Hitesh Arora Avatar
    Hitesh Arora

    I want to continue with my complaint mentioned above dated – 30th October 2012 , I received a call from MTR foods pvt ltd on 6th November at 12:10pm , from the number 080-8042528199 , some Mr. Basuri (not sure on how to spell his name) – he tried to convince me that this is just not possible , and when i told him that this has happened and i have proof with me , then he told me that someone from the Delhi Sales team will contact me. Then at 1:19pm , Mr.Vishal Bhandari (mobile number – 9136002551) called and discussed the matter – and told me that he needs the packet with insects for quality inspection – to which i told him directly , its not possible , as it is the only proof i have, he told me some one from his team will visit my place , and then at 2:34 pm – Mr.Ajay Saxena , called me to know my address and timings about my availability. He visited my place in evening at 8pm – and was convinces to see “LIVE INSECTS” in the packet – he then tried to bribe me with samples of dosa mix, and oat mix – which he told me that i can have them for free, to which i told him a NO. He then took some pictures and sample of the insects and the powder for quality reference, and assured me that he will be calling me up next day . But till now , I have not recieved a single call from any of the guys mentioned above. I mean how unethical this company is – they thought they will bribe me and i will not complain again or they will just take the entire packet and just vanish. WE CONSUMERS ARE NOT FOOLS . JUST TO MAKE SOME MONEY – YOU GUYS ARE PLAYING WITH OUR LIVES.

    I want a proper explanation from top officials of this company. ASAP !!

    HITESH ARORA
    +919899003500

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