Infibeam had loss trust

Location/place: mumbai

Name of company/service: infibeam

I am writing this to express my disappointment with a recent purchase on infibeam online store, order number 10974742. I ordered a toy for my child that was advertised on this site. I ordered it on 19th June 2013, it supposed to be delivered on 27th June. Till today 4th July ,I am not getting the someone . Customer care of this site is very helpless for this matter .last seven days they gave me same answer that as soon as possible I will get my product.Very bad service