Indiatimes Cheated me

Aug 16, 2012

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Location/place: India

Name of company/service: Indiatimes Shopping

Hi,

This is regarding my order number : 3001349246 with indiatimes they have delivered me some scrap refrigarator and now they are not respondingme and not willing to do a refund and replacement

Well the product described on indiatimes website :

it is clearly mentioned that the technology is 6th sense and in
picture also it is shown that it has one LCD screen on the top .

basically 6th sense refrigerator has a chip that reminds us with beep
when leave a refrigerator door open for few min

apart from that 6th sense refrigerator has a LCD screen as shown in
indiatimes shopping site picture by that LCD screen we can quickly
select to make ice and related things can be done

The product i have received has no 6th sense feature , it has no LCD
screen , it is silver in color and its a normal frost free
refrigerator

I was only interested in a refrigerator with 6th sense feature which
has LCD screen and 6TH sense feature

I believe indiaimes shopping is the 1st and oldest shopping site of india

and i expect indiatimes to either replace the product within 3-4 days
or refund my money if same cannot be done and take the delivered
product back .

Please don’t let me suffer

Please make me feel like it was my mistake that i purchased anything
from indiatimes

I have already raised a complain but i got the information that it
will take 19 days

So my question is was that my mistake ??? if the right product is not
delivered to me

Please dont make me suffer and and dont make me feel the same

Comments

4 responses to “Indiatimes Cheated me”

Pallavi

August 16, 2012

they are the worst ppl…and they shld close their call center…they can assure u a lot of things but won’t do anything…shameless ppl….WORST WEBSITE and WORST CALL CENTER!
Customerhelp Indiatimes Shopping

August 17, 2012

Dear Mr. Singh,

Hello from Indiatimes Shopping.

Thank you for using Indiatimes Shopping.

We have found your complain while searching through forums and are extremely sorry for you being upset with our services. We are taking up this case on a priority and a customer service representative has been assigned this task to help you out with the issue you are facing while shopping with us. You may expect a call very soon.

We would also request you to mail us at [email protected] with your updated contact details to assist you better.

You can also kindly tweet us anytime at Cust_Help for updated information.

Thanks,
Customer Help Desk
Indiatimes Shopping
http://shopping.indiatimes.com
Ratnesh Singh

August 20, 2012

Hi

Indiatimes Shopping have finally taken a proper action and they have replaced the wrong product with the correct product so this complaint can be closed now

Thanks
Ratnesh
Ratnesh Singh

August 20, 2012

Due to thousand of user and customer’s of Indiatimes they take some time but they do take correct and proper action in the last

One thing i can say Indiatimes is a reliable shopping site

Thanks
Ratnesh

Indiatimes Cheated me

Comments

4 responses to “Indiatimes Cheated me”

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