Inactive postpaid number

Location/place: Delhi

Name of company/service: Airtel Postpaid

it is extremely sad and disturbing that company of yr stature has so disgusting setup… I bought a new postpaid number 9910005426 and I was asked to call 59059 for confirmation. Initially my sim card said registration failed then finally when it showed airtel i could not get to talk to the ccr. I cald 121 from my prepaid number they asked me to call 9810012345. I did that entered my new number and the next thing they asked me is my password. How the hell am i supposed to have my password…. Currently again my sim is showing registration failed.

To add to the misery an airtel executive calls me on my alternate number (9810154244) tells me to get confirmation done , I recite her the entire story.. to which she says that I am the only one facing the problem. ..

I have landline connection as well n I am equally disturbed with that… I miss those days when airtel was synonymous with good quality… exceptional failure on part of airtel…


Comments

2 responses to “Inactive postpaid number”

  1. Namaste Sunik,

    This is to inform you that your concern listed on 21 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected]

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Sunik,

    We would like to inform you that your concern listed 21 June 2013 has been resolved. Should you have any queries please contact Airtel customer service at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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