In 5 minute approx 300 rs charges

Jun 25, 2013

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Location/place: Meerut city/India

Name of company/service: TATA DOCOMO (CDMA)

concern regarding balance deduction on my TATA DOCOMO number 9219666611
I recharge of Rs.48 on 25-May-2013 from my handset

And reserved this massage: – “Hi, Data Pack of Rs.48 has been activated through EVD.Enjoy 1.5 Gb free 1x usage for 21 days .pack is auto-renewable. To un subscribe, sms unsub 48 to 58265”

And I never unsubscribe this pack ..means after 21 days pack of Rs 48 is auto renew . and I only check my email on Monday June 17, 2013 .and deduction my all balance approx 105 Rs and negative- charges Rs. 205.94 .

In 5 minute approx 300 rs charges . tata customer care representative can’t told me in witch plans cut 5 minute/300 Rs . How is it possible whenever my balance goes zero I am not able to call but in internet it goes in negative
and when 48 RS auto renew activated..
Please waiver all my negative Balance .i think it’s a mistake in your system .

Abhishek Agarwal

+919837666611

+919219666611

Comments

3 responses to “In 5 minute approx 300 rs charges”

Tata DOCOMO

June 26, 2013

Dear Mr.Agarwal,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
abhishek agarwal

June 27, 2013

as discussed with tata docomo representative i mail my problem to
[email protected] but my problem is not solved yet
abhishek agarwal
9837666611

9219666611
Tata DOCOMO

July 1, 2013

Dear Mr. Agarwal,

As per our discussion over the call, we would like to inform you that your concern regarding balance deduction has been registered vide docket number PBR12213848 and will resolved soon.

For further assistance, write to us at [email protected].

Thanks and Regards,
Customer Care
Tata Docomo.

In 5 minute approx 300 rs charges

Comments

3 responses to “In 5 minute approx 300 rs charges”

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