Location/place: Bangalore
Name of company/service: BMA Wealth Creators
Hello,
I took the Demat account from BM in 2010. The authorized agent of BMA itself has come to my Office premise to have an account with me.I transfered 25000 ruppes to me Demat account after creation.
From that day I have not done single transaction, even I didn’t get any communication regarding Transactions. After few months when I enquired about the status of My login ID Passwd working status in Branch office,they reported me that Agent the “authorized agent” has transacted my account without my permission. Total of 25000 rupees vanished in my account.
Escalation process followed by BMA(very disgusting where there are no standards each one complaining about the other).
Process I followed:
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1) First I raised the complaint to Bangalore Franchise manager of BMA.(Name: Vijaya Raghavan)
resp: He assured me that my amount will be rfunded to my account within stipulated time of 1 month.
2) After 1 months he told he escalated to Bangalore Branch Manager- Shankar Raja.
3) From starting of 2011 I have been sending mails to Shankar Raja and the Legal officer of BMA in calcutta Head office – Shyam Sundar Sonika
4) Initial response I got is My money will be refunded but upto now I didnt get any money, now they are not even assuring me any specific amount to be refunded.
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