I am an Ideal customer My mobile no. 8904146158 I am recharged Rs. 98 rupees for 2G internet pack on 2 Apr 2016. They sent confirmation sms (Dear customer, you have successfully recharged Rs. 98. enjoy free 10024 mb data. Kindly note only the current data pack is applicable. Validity till 01.05.2016). But they deduct Rs. 30rupees for 2G internet charges on 29.01.2016. when i contact customer care on 29.04.2016 they are not responding properly.
Please take suitable action on Idea cellular.
Idea Cellular
Comments
2 responses to “Idea Cellular”
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Dear Customer,
We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular -
Dear Customer,
As per your telecon with our customer service associate on 6th may 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular.
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