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I PAID LAST MONTH BILL BUT NOT UPDATED IN MY ACCOUNT .

Jun 13, 2013

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Location/place: Mogapair/Chennai-600037

Name of company/service: TATA DOCOMO PHOTON+

Hi,

I am balabalaji(contact No:8122117817),i paid my last month 800/-Rs postpaid bill on 25/05/2013 at TATA DOCOMO STORE,Moggappair,chennai-600037.But still now that pepole not update last month bill payment details in my account and also tatadocomo generated bill for this month including previous bill ammount.So please take needfull action on my issue.Iam providing my Tatadocomo photon+ account details and paid receipt details in below,please find out.Thanks in advance.

My Tata photon+ A/c Details:

Name: BALA BALAJI
Tata Photon+ Number: 9281004193
A/C: 917886126

Paid Receipt Details:
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Name: BALA BALAJI
A/C NO: 917886126
Receipt Number: 91765483
Amount: Rs 800/-
Date: 25/05/2013

I paid at:

TATA DATA DOCOMO STORE,
Plot No.1,Old No:2,Ground Floor,Perumal Nagar,Mogappair,Chennai-600037.
Contact No: 044-65451112/65451113
Store Code: HCNLC0002
PostPay Code: 1192010025

Comments

2 responses to “I PAID LAST MONTH BILL BUT NOT UPDATED IN MY ACCOUNT .”

Tata DOCOMO

June 13, 2013

Dear Mr.BALAJI,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Tata DOCOMO

June 15, 2013

Dear Mr.BALAJI,

We tried to speak to you personally on your number, to understand your concerns regarding payment. However, we are unable to contact you, since your call was not reachable.

We request you to send the scan copy of payment receipt to [email protected] which will helps us to proceed further.

Thanks and Regards,
Customer Care
Tata Docomo.

I PAID LAST MONTH BILL BUT NOT UPDATED IN MY ACCOUNT .

Comments

2 responses to “I PAID LAST MONTH BILL BUT NOT UPDATED IN MY ACCOUNT .”

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