i paid for new wi-fi modem but bsnl supply me old modem

Location/place: kasauli , solan .hp

Name of company/service: BSNL

sir,
mene sep 2011 me new wifi modem ke sath bsnl ka connection lia tha .bsnl ne mujhe old modem dia or kaha ki aap ko bad me new modem mil jayega .lekin ab wo dene se mana kar rahe hai .men RTI ACT 2005 se information le li . jisme bsnl accept karta hai ki usne old modem mere ko supply kia hai ..ab mujhe ya to mere rupeeye return kare nahi to naya wi fi modem pardan kare …dhanyawad