I have a Micromax Elanza phone.Its in warrenty condition, Some problem started after 3 mth of buying. It was under warranty period so i submitted it to micromax service centre on 19th sep 2014 for repair. The micromax service centre details is M/S.V care MOBITRON 105,1st FLOOR RUPA PLAZA,JAWAHAR ROAD,OPP STATION GHATKOPER(EAST)MUMBAI 400077. On that day they gave me a docket number W031500-0914-12300745. They told they will return the mobile after some days. and they tell me they call me back . But after that they never called. When i contacted them after 5 days they told they need some more time.When i called them again on th 25september 2014 they said they need to send the mobile to Delhi service centre as they can’t repair it and replace the mobile . since 1.5 they always said u get new mobile after 5 days but upto now i am not getting my mobile …. I am losing my hope of getting back the phone. Its already over 1.5 months my phone is with them. Please help.
Regards
mousam kasliwal
9920895820
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